1. What does a strata manager do?

A strata manager is responsible for the day-to-day operation of a strata scheme. This includes organising meetings, collecting levies, arranging maintenance, ensuring compliance with legislation and providing advice to the owners corporation.

2. How is strata different from property management?

Strata management focuses on the common property and shared responsibilities of an owners corporation, such as lifts, roofing, gardens and shared facilities. Property management, on the other hand, typically relates to an individual owner’s lot, including leasing and tenant relations.

3. Why should we choose Avon Objective Strata Management?

We pride ourselves on being a boutique agency that offers personalised service, transparent communication and proactive solutions. Unlike larger strata companies, we provide tailored support to ensure each property receives the attention it deserves.

4. What is included in strata maintenance?

Strata maintenance covers all repairs and upkeep of common property, such as hallways, landscaping, car parks, lifts, plumbing and lighting. Avon Objective Strata Management arranges trusted contractors and ensures preventative maintenance is scheduled to protect the property’s value.

5. How are strata levies calculated?

Strata levies are calculated based on the annual budget approved by the owners corporation. They cover costs such as insurance, maintenance, utilities for common areas and management fees. Levies are typically divided according to unit entitlements.

6. What happens if an owner doesn’t pay their levies?

Unpaid levies can impact the property’s finances. Avon Objective Strata Management follows a clear process to issue reminders, apply interest where required by law and take action in accordance with NSW property law to recover outstanding payments.

7. Do you manage both residential and commercial strata properties?

Yes. We provide residential strata management and commercial strata management, offering specialised services for apartments, townhouses, office buildings, retail complexes and mixed-use developments.

8. How does Avon Objective Strata Management handle compliance?

We provide complete strata compliance solutions by monitoring legislative requirements, arranging fire safety checks, maintaining insurance records and ensuring all obligations under NSW property law compliance are met.

9. Can you help with by-law enforcement?

Yes. By-laws are essential for harmonious living. We help owners corporations draft, update and enforce by-laws fairly. Our team also assists in resolving disputes between residents when issues arise.

10. What insurance does a strata scheme need?

Strata schemes in NSW are legally required to hold building insurance and public liability insurance for common property. Avon Objective Strata Management arranges renewals, manages claims and ensures coverage levels meet regulatory standards.

11. How often are strata meetings held?

At minimum, an Annual General Meeting (AGM) must be held once a year. Additional committee meetings can be arranged as needed. Avon Objective Strata Management prepares agendas, distributes notices and records accurate minutes for all meetings.

12. How do I switch to Avon Objective Strata Management from another strata company?

The process is straightforward. Your current agreement will outline the termination notice period. Once that is complete, our team manages the handover of records, finances and contracts to ensure a seamless transition without disruption to your building’s operations.